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Complaints procedures.
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49.— (1) The Authority shall appoint one or more persons from outside the Authority (“Complaints Officer”) to—
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(a) duly consider, and
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(b) furnish a report to the Authority on,
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any complaint duly made under this section by or on behalf of a member of the public in relation to the enforcement of sea-fisheries law or food safety law.
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(2) The Authority shall have regard to the report of the Complaints Officer under subsection (1) and shall advise the complainant and the Complaints Officer of its decision in the matter.
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(3) A complaint shall not be considered under this section if—
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(a) it relates to any matter the subject of proceedings before a court or other tribunal,
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(b) it is the subject of a complaint to the Ombudsman or an appeal to the Information Commissioner, or
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(c) it is not made to a Complaints Officer within 28 days after the subject matter of the complaint arose.
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