Legal Services Regulation Act 2015

Resolution of complaint by mediation or informal means — additional provisions

65. (1) No answer or statement made, in the course of attempting to resolve a complaint in the manner specified in section 60 , 61 or 64 , by—

(a) the complainant, or

(b) the legal practitioner who is the subject of the complaint,

may be used in any disciplinary, civil or criminal proceedings or communicated to any person other than the persons participating in the attempt to resolve the complaint.

(2) Any costs arising from an attempt to resolve a complaint in the manner specified in section 60 , 61 or 64 shall be borne equally by the parties to the complaint unless the parties agree otherwise.