Sale of Tickets (Cultural, Entertainment, Recreational and Sporting Events) Act 2021

Information required when secondary ticket seller advertises or offers for sale ticket or ticket package

17. (1) Subject to section 18 , a secondary ticket seller shall not advertise or offer for sale on a secondary ticket marketplace, a ticket or ticket package for a relevant event unless the advertisement includes the information specified in subsection (3).

(2) Subject to section 18 , a secondary ticket operator shall ensure that a ticket or ticket package for a relevant event is not advertised or offered for sale on the operator’s secondary ticket marketplace without the secondary ticket seller providing the information specified in subsection (3) in the advertisement.

(3) The information referred to in subsections (1) and (2) is as follows:

(a) the original sale price of the ticket or the ticket package;

(b) the information necessary to enable the identification of the particular seat or standing area to which the ticket or ticket package entitles the ticket holder to gain admission, including where applicable, the seat, row and block number and any clearly identifiable unique ticket number.

(4) A secondary ticket seller who contravenes subsection (1) shall be guilty of an offence.

(5) A secondary ticket operator who contravenes subsection (2) shall be guilty of an offence.